Shipping Policy
Effective Date: August 5, 2026
At Nazzle, we aim to provide a clear and reliable shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered. Please read the information below before placing an order.
Shipping Locations
We currently ship only within the United Kingdom.
At this time, we do not offer international shipping.
Shipping Charges
We offer a flat shipping rate of £10 on all orders delivered within the United Kingdom.
The shipping cost will be displayed during checkout before you complete your purchase.
Order Cut-Off Time
Our daily order cut-off time is:
3:45 PM (GMT+1)
Orders placed before 3:45 PM begin processing on the same business day.
Orders placed after 3:45 PM, on weekends, or on public holidays will begin processing on the next business day.
Processing Time
Processing Time: 1–2 Business Days
After your order is successfully placed, we prepare, verify, and package your items before they are shipped.
Processing includes:
- Order verification
- Product preparation
- Quality inspection
- Secure packaging
- Shipment handover to the carrier
Processing time does not include weekends or public holidays.
Shipping Carrier
All orders are shipped using:
Evri
Once your order has been dispatched, delivery is handled by the shipping carrier.
Transit Time
Estimated Transit Time:
2–3 Business Days
Transit time begins after your order has been dispatched and handed over to Evri.
Estimated Delivery Time
Estimated delivery time is:
3–5 Business Days
This includes both processing and shipping time.
While most orders arrive within this timeframe, delivery dates are estimates and may occasionally vary due to circumstances outside our control.
Order Tracking
When available, tracking information will be provided after your order has been dispatched so you can monitor the progress of your shipment.
Please allow some time for tracking updates to become available after the package has been handed to the carrier.
Delivery Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.Please carefully review your delivery information before submitting your order.
Nazzle is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Order Changes and Cancellation
If you need to change or cancel your order, please contact us within 16 hours of placing it.We will make every reasonable effort to accommodate your request.However, once an order has entered processing or has already been shipped, changes or cancellations may no longer be possible.
Late or Delayed Deliveries
Although we work to deliver orders within the estimated delivery timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Public holidays
- Carrier operational delays
- High shipping volumes
- Unexpected transportation disruptions
If your order is delayed, we recommend allowing additional time for delivery before contacting us.If your shipment appears significantly delayed or cannot be located, please contact our customer support team. We will assist you in working with the shipping carrier to help resolve the issue.
Lost Packages
If your tracking information indicates an unexpected issue or your package has not arrived within a reasonable period after the estimated delivery window, please contact us.
We will investigate the shipment with the carrier and provide appropriate assistance based on the outcome of the investigation.
Damaged Packages
If your package arrives visibly damaged, we recommend:
- Taking clear photographs of the package and its contents.
- Contacting us as soon as possible.
- Retaining the original packaging until the matter has been reviewed.
This information helps us investigate the issue and determine the appropriate resolution.
Need Assistance?
If you have any questions about shipping, delivery, or your order, we’re here to help.
Email: support@nazzle.shop
Business Address:
1A Mill Ln, Great Haywood Stafford ST18 0RJ, United Kingdom
Business Hours:
Monday–Friday, 9:00 AM – 5:00 PM (GMT+1)